Staging / Development Environment
Hakika SupportSA

Hakika Support

Dashboard

Work the live support queue, SLA pressure, delivery failures and assigned developer tasks from one staff workspace.

Refresh queue
Open18Scoped tickets only
Overdue3SLA internal targets
Delivery issues2Email/SMS states
Developer tasks4Explicit assignments
ReferenceSubjectOrganisationAppPriorityStatusAssignee
HAK-SUP-000142Login OTP not arrivingPsalms ManagementHakika Real OSP2openUnassigned
HAK-SUP-000143Tenant receipt report mismatchTriple K HomesHakika Real OSP3in progressSupport Agent
HAK-SUP-000144Finance app invite questionHakika InternalHakika FinanceP4waiting customerSupport Agent