Hakika Support
Escalated
Manage escalated with scoped tickets, internal notes kept private and server-side audit.
| Reference | Subject | Organisation | App | Priority | Status | Assignee |
|---|---|---|---|---|---|---|
| HAK-SUP-000142 | Login OTP not arriving | Psalms Management | Hakika Real OS | P2 | open | Unassigned |
| HAK-SUP-000143 | Tenant receipt report mismatch | Triple K Homes | Hakika Real OS | P3 | in progress | Support Agent |
| HAK-SUP-000144 | Finance app invite question | Hakika Internal | Hakika Finance | P4 | waiting customer | Support Agent |